This online store is owned and operated by the company with the distinctive title KKJEWELRYLAB. These terms and conditions of sale will apply to any person who visits the website / online store with the intention of browsing or purchasing products (from now on the Customer) from kkjewelrylab.com (from now on “the Website”). The terms and conditions of sale and services are available at kkjewelrylab.com and can be modified and / or updated at any time without prior notice, therefore we advise you to check the Terms of Use and Services from time to time for any updates or changes that may affect you. The terms and conditions also apply on the date of your order. By entering and using this website, as a Customer, you agree and are bound by the Terms and Conditions of Use. The Company cannot be held responsible for any charges that may be incurred by your ISP (internet service provider) or your browser for accessing our website. By logging in to our site, you confirm that you are over the legal age per country of residence and that the terms of use of a payment card to pay for your order are met.


When you place your order and your payment is completed successfully, we will send you a confirmation email, including proof of receipt in euros and a courier number, so you can track your order. Your order will be shipped complete in a special package which will keep your jewelry safe. The jewelry will be accompanied by a guarantee of authenticity and gift packaging. As our jewelry is handmade, in case your order concerns available for purchase jewelry, the delivery will take place within 3 days. For any alternative order we will need 10-15 working days for its creation. If your order is delayed, for reasons beyond our control, for more than 15 working days, you have the right to cancel your order, in which case we will refund the full cost of your order. In case of force majeure or unforeseen circumstances, the Company can not be considered in any way responsible by the Customer, for the inability to process, fulfil, send or deliver your order. Incidents of force majeure are taken into account (without this list being exhaustive): fire, floods, earthquakes, other natural disasters, terrorist attacks, lack of raw materials, local or national locks, strikes, urban unrest, etc.


Prices on this site are in euros and include VAT charges. Prices do not include extra taxes that may apply in some countries. The prices also exclude any other charges that may arise as a result of additional requests from the Customer. In any case, all the charges that the Customer will be asked to pay, will be displayed in a summary table, before the Customer completes the order. The Company reserves the right to change prices to reflect changes in trading strategy or market conditions, material prices, etc.


You can pay for your order using debit and credit cards (Visa, MasterCard) of large banks or through a bank account transfer. Once your payment is certified and processed, we will notify you via email and confirm your order. The Company uses secure financial transaction systems in cooperation with official financial institutions.



Banking Institution: EUROBANK

Country: Greece

IBAN: GR8502600310000310201161667


Banking Institution: PIRAEUS BANK

Country: Greece

IBAN: GR3101720190005019102287097


Shipping within Greece is free in all our products. For deliveries within the European Union, a relevant charge per country will be incurred before the completion of the order. All our deliveries are handled by a cooperating courier company. Shipping takes 1-4 working days depending on the final destination. As deliveries are managed by external partners, delivery times are only estimates and, therefore, are not guaranteed by the Company. Delivery takes place at the address stated during the order process. The package is received by receiving the relevant signature of the recipient and his full name. If, however, there is obvious damage upon delivery, please refuse to accept the delivery and let us know immediately. Also try to take a picture of the damaged package, if possible. We will then contact our courier partners to investigate and inform you of the following steps.

Product returns & Refunds

You have the right to return the items purchased through this online store within 7 days from the date of receipt of your order for reasons related to our responsibility. Items that are specially made, engraved, processed to size on special order, special orders and designs can not be returned.

Cancel your order

You can cancel your order if you change your mind by contacting us at info@kkjewelrylab.com stating that you wish to cancel your order and stating the relevant order number. You have the right to cancel your order as long as any special processing of engraving, size and other special conditions has not proceeded. If your order has not been processed, we will approve a full refund (bank and administrative charges may apply and in this case KKJEWELRYLAB will not support the extra charges).

Website security

For your safe navigation on kkjewelrylab.com as well as for the security of your transactions through this website, the Company takes all appropriate measures by adopting modern high quality security standards according to market trends and uses TLS (Transport Layer Security) encryption.

Legal information

The terms and conditions apply based on the legal framework within Greece and in case of dispute or claim related to these terms and conditions, this dispute or claim is subject to the exclusive jurisdiction of the courts of Athens. For possible issues to be resolved with consumers who are EU residents, we suggest resolving through the ODR (Online Dispute Resolution) platform.